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Request a freight quote
The more detail you send, the more accurate the rate. Dispatch replies by email or phone.
Frequently asked questions.
Can't find your answer? Call dispatch.
What information do I need for a quote?
Pickup and delivery city, freight type, total weight, pallet count or dimensions, ready date and any special requirements: temperature, tarps, tailgate, appointments or dangerous goods.
How is the rate calculated?
Line haul for the distance and equipment, a fuel surcharge, and any accessorials such as waiting time, extra stops or tailgate delivery. Your quote shows each part so there are no surprises on the invoice.
Do you haul dangerous goods?
Tell us the UN number and class in your request. Whether we can take it depends on the product and the lane; dispatch will confirm before booking.
How do cross-border shipments work?
You provide the commercial invoice and your customs broker's details. We file the ACE or ACI eManifest, send the PARS or PAPS number to your broker and confirm release before the truck reaches the border.
How will I know where my freight is?
Your dispatcher confirms pickup, sends updates in transit and confirms delivery. You can call or email for a location any time.
Do you work with freight brokers?
Yes. Send your carrier setup packet to [email protected] and we will return it with our insurance certificate.
What happens if my freight is damaged?
Note it on the delivery receipt and tell us right away with photos. We open a claim with our cargo insurer and keep you updated until it is resolved.